Skip to content

BRYAN'S BOWLING CENTER

Make it a Birthday to Remember! BOOK NOW » ×
Make it a Birthday to Remember! BOOK NOW » ×
BRYAN LOGO

PRIVACY POLICY

Bryan’s Bowling  (“we”, “us”, or “our”) is committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, share, and protect your information when you visit our website, use our mobile app, or dine at our restaurants. By using our services, you agree to the terms of this privacy policy.

What information do we collect?

We may collect the following types of information from you:

Personal information: This includes your name, email address, phone number, date of birth, gender, and other information that you voluntarily provide to us when you create an account, make a reservation, place an order, join our loyalty program, participate in our surveys, contests, or promotions, or contact us for any reason.

Payment information: This includes your credit card number, expiration date, security code, billing address, and other information that you provide to us when you make a payment for our services. We do not store your payment information on our servers, but we use a third-party payment processor to process your transactions.

Location information: This includes your IP address, device location, and other information that we may collect from your browser or device when you use our website or app. We may also collect your location information when you visit our restaurants, if you enable the location services on your device.

Device and usage information: This includes your device type, operating system, browser type, app version, device ID, and other information that we may collect from your device when you use our website or app. We may also collect information about how you use our services, such as the pages you visit, the links you click, the time and duration of your visits, the items you view, add to cart, or purchase, and other actions you take on our website or app.

Cookies and other tracking technologies: We may use cookies, web beacons, pixels, and other similar technologies to collect information about your preferences, interests, and behavior when you use our website or app. Cookies are small files that are stored on your device by your browser. Web beacons, pixels, and other similar technologies are small pieces of code that are embedded on our website or app. These technologies help us to improve our services, personalize your experience, measure the effectiveness of our marketing campaigns, and deliver relevant ads to you. You can manage your cookie preferences through your browser settings, but some features of our website or app may not function properly without them.

How do we use your information?

We may use your information for the following purposes:

To provide and improve our services: We use your information to process your orders, reservations, payments, and rewards, to communicate with you about your account and transactions, to provide customer service and support, to enhance the security and functionality of our website and app, to analyze and optimize our performance and operations, to develop new features and services, and to troubleshoot and resolve any issues or errors.

To personalize your experience: We use your information to tailor our services to your preferences, interests, and needs, to recommend products and services that may be of interest to you, to send you newsletters, offers, promotions, and other marketing communications, to invite you to participate in our surveys, contests, or promotions, and to display relevant ads to you on our website, app, or other platforms.

To comply with our legal obligations: We use your information to comply with applicable laws, regulations, and court orders, to respond to requests from authorities, to protect our rights and interests, to prevent fraud, abuse, and illegal activities, and to enforce our terms and conditions.

How do we share your information?

We may share your information with the following parties:

Third-party service providers: We may share your information with third-party service providers that perform functions on our behalf, such as payment processing, data analysis, marketing, advertising, hosting, security, and other services. We only share the information that is necessary for them to perform their services, and we require them to protect your information in accordance with this privacy policy and applicable laws.

Business partners: We may share your information with our business partners, such as franchisees, suppliers, vendors, and other parties that we work with to provide our services. We only share the information that is necessary for them to perform their services, and we require them to protect your information in accordance with this privacy policy and applicable laws.

Other users: We may share your information with other users of our services, such as when you post a review, comment, or rating on our website or app, or when you participate in our social media platforms. Please note that any information that you share publicly on our services may be viewed, accessed, or used by anyone, and we are not responsible for the privacy or security of such information.

Other parties with your consent: We may share your information with other parties with your consent, such as when you opt-in to receive marketing communications from third parties, or when you authorize us to share your information with a third-party app or platform.

Other parties for legal or business purposes: We may share your information with other parties for legal or business purposes, such as when we are required to do so by law, regulation, or court order, when we are involved in a merger, acquisition, sale, or other business transaction, when we need to protect our rights and interests, or when we need to prevent fraud, abuse, and illegal activities.

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. We use encryption, firewalls, and other security technologies to safeguard your information. We also limit the access to your information to our employees, contractors, and agents who need to know it for their work, and we train them to follow our privacy and security policies and practices. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

What are your choices and rights?

You have the following choices and rights regarding your information:

Access and update your information: You can access and update your information through your account settings on our website or app, or by contacting us at the email address below. We may ask you to verify your identity before we process your request.

Opt-out of marketing communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link or instructions in our emails, or by changing your preferences in your account settings on our website or app. Please note that we may still send you non-marketing communications, such as transactional or service-related messages, or messages required by law.

Manage your cookie preferences: You can manage your cookie preferences through your browser settings, or by using the tools provided by some of our third-party service providers. Please note that some features of our website or app may not function properly without cookies.

Delete your account: You can delete your account at any time by contacting us at the email address below. We may retain some of your information for legal, tax, or business purposes, or as required by law.

How do we handle children’s privacy?

Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it as soon as possible. If you are a parent or guardian of a child under 13, and you believe that your child has provided us with personal information, please contact us at the email address below.

How do we update this privacy policy?

We may update this privacy policy from time to time to reflect changes in our practices, technologies, or laws. We will notify you of any material changes by posting the updated privacy policy on our website or app, or by sending you an email or other notification. Your continued use of our services after we post the updated privacy policy constitutes your acceptance of the changes. We encourage you to review this privacy policy periodically to stay informed about how we collect, use, share, and protect your information.